WHERE ARE MY ITEMS?
Hey! We get asked this a lot. For good reason!
Updated 02/26/2026
2025 has been incredibly disruptive for us, just like it has been for many small businesses. I’m really sorry that so many of you have been caught in the middle of it.
Studio Bad Egg relies on collaboration with overseas partners, and they’ve been hit hard by the changing tariffs and policies from the current US government.
Because these tariffs and rules keep changing, production at many factories has stalled, been paused, or even cancelled at random. That uncertainty has made it really difficult to keep things on schedule, and I know that’s not what you signed up for.
This has meant that all of our major campaigns from 2024 and 2025 have been delayed, and I know how disappointing and frustrating that is to hear after you’ve already waited so long. You’re not wrong to feel upset about it.
This includes:
IN PROGRESS:
5th Anniversary Pin Preorder Campaign
Currently in the process of shipping!
We have shipped the first wave of pins as of 2/15/26. The final wave of pin shipments will happen the 1st week of March.
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BYEEE Multiverse Indiegogo Campaign
All of March is going to be dominated by shipping the BYEEE campaign. This will begin on the 2nd week of March, and will initially focus on pins, keychains etc. After this, we’ll begin moving the toys that are already at our HQ. By the time this is done, we expect to have a rolling process of figures arriving and beginning to move as soon as they’ve been checked.
A big part of the delay comes from stalled production with our usual manufacturing partner, the same one that mishandled the Eda figures. After everything that happened there, we made the decision to switch to a new manufacturer for the BYEEE figures. This change is meant to ensure a higher standard of quality and give us more flexibility in dealing with the constantly shifting US–China tariff situation. Work with the new manufacturer is underway now, and final sampling is currently in progress.
Because of the new and unpredictable tariffs, we’ve sadly reached the point where we need to ask BYEEE campaign backers to pay an additional tariff fee to protect their orders. These tariffs are only affecting the BYEEE campaign toys, no other campaigns are being charged this. We’re not charging this to profit from you; it’s to make sure your figures can clear customs and actually reach you instead of being held, returned, or destroyed.
If you haven’t already done so, please log in to your BackerKit account as soon as you can and make sure your tariff fee is paid. That will help us keep your order secure and ready to move the moment everything is produced and cleared.
You can get further info here:
https://www.indiegogo.com/projects/byeee-multiverse-collection/x/2891495#/updates/all
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DELAYED:
A-Ford-A-Bill Campaign
Currently, this campaign is expected to ship in Q2 2026. Because of the issues outlined above, especially the problems with our Eda and BYEEE figures, we’ve had to focus our resources on completing the older campaigns first. Once The Owl Lady figures are fully finished and out of production, we’ll be able to move this campaign properly through the production chain. Until then, our partners simply aren’t able to fulfill these items alongside everything else in progress.
Needing to have so much remanufactured and re-assembled this late in the year is not something we ever planned for, and I know this has created a much larger delay than anyone wanted. I’m genuinely sorry for how long this is taking, and while it feels awful to say, this has been unavoidable with the way things have unfolded.
The small silver lining is that we’re going to try to get the pins and art prints from this campaign out the door more quickly. Because this is a smaller collection, we should be able to absorb the extra shipping cost on our side. Our goal is to send these out alongside the 5th anniversary pins, so you’re not waiting on absolutely everything at once.
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COMPLETE:
Eda The Owl Lady Kickstarter Campaign
ALL EDAS ARE SHIPPED AS OF 2/23/26. If you haven’t received your items, please drop us an email as soon as possible so we can investigate and resend your order.
Cipher Cult Kickstarter Campaign
All items from the Cipher Cult shipped successfully in May 2025. If you haven’t received your items, please drop us an email as soon as possible so we can investigate and resend your order.
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If you require any help with the above, please contact help@studiobadegg.com, where our friendly customer service team will help where they can!