Preorder Information

  • Preorder Timelines: Preorders take an estimated 10-14 weeks from the production batch commencement for production, grading, packaging, and fulfillment. This timeframe excludes holidays or seasonal shop closures, which might extend the estimated ship date.

  • Address Changes: Kindly email us within 7 days of placing your preorder for any address modifications. Requests made after this period may not be accommodated. We'll do our best to assist if the item hasn't shipped yet. Once shipped, we cannot change the address. Contact your local post office for retrieval options.

  • Mixed Orders: In-stock items alongside pre-order items result in the hold of in-stock items until the pre-order arrives. Separate orders for different estimated arrival times or a single order for simultaneous arrivals determine shipping procedures.

  • Delivery Details: Preorder delivery dates are estimations and may vary based on production intricacies. The impact of COVID-19 on delivery services makes accurate shipping times challenging to predict. We lack control over USPS shipping and appreciate your understanding and patience.

  • Responsibility Disclaimers:

    • We are not accountable for customs fees.

    • Responsibility for missing, stolen, or mis-delivered packages due to customer-inputted incorrect addresses lies outside our purview.

Additional Preorder Details:

  • Preorder Nature: Preordering entails not having the physical product on hand for immediate shipment. A production duration of 10-14 weeks, starting from the last day of preorders, is typical for most collections. However, certain items like plushies, iTa bags, and non-pin accessories might require a production and shipment duration of 3-5 months due to design complexity.

  • Shipping Prioritization: Regular orders are dispatched first for both new and existing customers before fulfilling preorders.

  • Shipping Preferences: Should you wish to expedite the shipping of an available item that is being held due to a pending preorder, you'll need to cover the shipping fee for that particular product. Email us at contact@studiobadegg.com to arrange this.

We value your patience and understanding. As a small team handling a high volume of orders and inquiries, we appreciate your careful reading of all provided information. Please direct any further questions to contact@studiobadegg.com.